Privacy Policy

1. Introduction

Netizency ("we", "our", or "us") is a digital marketing and communications agency with offices in Dubai (UAE), Riyadh (Saudi Arabia), and Beirut (Lebanon). We are committed to protecting the privacy of visitors to our website and our clients. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit netizency.com or interact with our services.

2. Information We Collect

We may collect the following types of information:

• Personal information you provide: Name, email address, phone number, company name, and any other details you submit through our contact forms, live chat, or career applications.
• Automatically collected data: IP address, browser type, device information, pages visited, referring URL, and time spent on our site.
• Cookies and tracking technologies: We use cookies, pixels, and similar technologies to improve your experience and analyze website traffic.

3. How We Use Your Information

• To respond to your inquiries and provide our services
• To process job applications submitted through our careers page
• To improve and personalize your experience on our website
• To analyze website usage and performance through analytics tools
• To send relevant communications if you have opted in
• To comply with legal obligations

4. Cookies

Our website uses cookies to enhance functionality and analyze traffic. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for basic site functionality.
• Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Marketing cookies: Used to deliver relevant advertisements and track campaign performance.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect your experience on our site.

5. Third-Party Services

We may use third-party services that collect, monitor, and analyze data to improve our service. These may include Google Analytics, Meta Pixel, LinkedIn Insight Tag, and similar marketing and analytics platforms. These third parties have their own privacy policies governing the use of your information. We encourage you to review their policies.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with trusted third-party service providers who assist in operating our website and conducting our business, provided they agree to keep your information confidential. We may also disclose information if required by law or to protect our rights.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Contact form submissions and chat transcripts are retained for a reasonable period to manage client relationships and then securely deleted.

9. Your Rights (GDPR)

If you are located in the European Economic Area (EEA) or a jurisdiction with similar data protection laws, you have the following rights:

• The right to access the personal data we hold about you
• The right to request correction of inaccurate data
• The right to request deletion of your data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time

To exercise any of these rights, please contact us at the email address below.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:

Netizency
Email: [email protected]
Offices: Dubai (UAE) | Riyadh (Saudi Arabia) | Beirut (Lebanon)