Your privacy is very important to us and we are committed to ensuring the protection of your personal data. We have developed this Privacy Policy to clearly and transparently explain what information we collect, how we collect it and what we do with it when you access our website. is a digital marketing platform owned and operated by Netizency, designed to ensure that Users appear online to the right people at the right time and place, and will be referred to hereinafter as “us”, “we”, “our”, “Netizency” or “”;

User(s) wishes to access and make use of the Services provided by Netizency, and will be referred to hereinafter as “You”, “Your” and/or “User(s)”.

The terms, conditions, and clauses as set forth are relating to the website, mobile applications, and associated sub-domains’ (hereinafter collectively referred to as the “Site”) Privacy Policy.

Netizency has created this privacy statement (“Privacy Policy”) in order to demonstrate its commitment to its privacy and to be transparent about its policies and practices in order to protect User(s)’ privacy as it visits the Site and in relation to your use of our Site and the related applications and services offered by us (“Services”).

In this Privacy Policy, “Personal Data” means any information that, either alone or in combination with other information, can be used to identify you. This Privacy Policy explains: (i) what Personal Data we collect when you use the Site or the Services; (ii) how Netizency collects, uses, shares, transfers and secures your Personal Data, and (iii) your choices regarding your Personal Data.

Your use of the Site, or your purchase of our Services, constitutes an acceptance of our Terms and this Privacy Policy. If you have any questions regarding this Privacy Policy, please contact us at

NOW, THEREFORE, Netizency and the User hereby agree and are bound by the terms of this Privacy Policy set out below:


  • We collect and use personal data to operate effectively and provide you the best experiences with our services. We only use your personal data where we have a proper legal basis for doing so.

  • We do not sell, give, rent or trade your personal data to advertisers, marketers or spammers.

  • We store your personal data only so long as we need it to provide our services to you and fulfill the purposes described in this Privacy Policy.

  • If you provide personal data to us about your customers or clients, we will keep that information confidential and will only use it as necessary to provide the services you have purchased. We will not share such information with third parties, including advertisers or marketers or spammers.

  • We take the security of your personal data seriously, and use industry standard safeguards to protect any personal data stored on our systems.

  • We are not responsible for the privacy practices of any websites linked to our site if they are not controlled or owned by Please be diligent when visiting any other websites.

  • We like to send you information and updates via email but you are welcome to opt out of receiving this information at any time. We will ask your prior consent if required by the law of the country in which you are located.

  • This Privacy Policy is legally binding and may be updated from time to time.


  • In some areas of the Site (such as when you provide information for us to contact you or when you ask for additional information) and in connection with our Services, Netizency will collect Personal Data, including your name, address, e-mail address, telephone number, username[s], credit card number, billing information and other information which you voluntarily provide.

  • If you request us to do so, by signing up for one of our services which involves collecting or tracking your Personal Data, we may collect your Personal Data from third-party sources and platforms (such as online review sites, social media sites or other sites on the Internet).

  • As is true of most websites, we gather certain information automatically. This information may include Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, date/time stamp, and/or clickstream data to analyse trends in the aggregate and administer the Site. This information is never sold, rented, traded or given to third parties such as advertisers, spammers or marketers, though in some cases it may be provided to a third party that has been engaged to provide certain services to us and that is under an agreement of confidentiality with respect to such personal data.

  • All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.



  • In order to deliver the services you may be required to complete a registration form and provide contact information, such as your name and email address.

  • We use this information to contact you about the services on the Site in which you have expressed interest. This use of your data is necessary to respond to or implement your request before we enter into a contract or, for our customers, it is necessary for the performance of the contract between you and us.

Internal Uses of Your Personal Data

We use the information we collect about you for certain legitimate User interests, notably in order to:

  • process your transactions

  • provide customer service and manage your account

  • conduct analytics on how the Site and our Services are being used by you, in order to improve our Services (for example, to ensure that our Site is presented in the most effective manner for you and for your computer/device) and inform our marketing strategy (by presenting you with products and sending you offers tailored to you and your interests)

  • send administrative information to you, for example, information regarding the Site and changes to our terms, conditions, and policies

  • respond to your inquiries and fulfill your requests, such as to send you requested materials and newsletters, as well as information and materials regarding our products and services

  • share Personal Data among our affiliates and subsidiaries for administrative purposes and in relation to our sales and marketing activities

  • prevent fraud or criminal activity, misuses of our products or services, and ensure the security of our IT systems, architecture and networks

  • (a) comply with legal obligations and legal process, (b) respond to requests from public and government authorities including public and government authorities outside your country of residence; (c) enforce our terms and conditions; (d) protect our operations; (e) protect our rights, privacy, safety or property, and/or that of you or others; and (f) allow us to pursue available remedies or limit the damages that we may sustain

If you ask us to delete your data and we are required to fulfil your request, to keep basic data to identify you and prevent further unwanted processing.


  • will not disclose any Personal Data about any individual except as set forth in this Privacy Policy. This applies to information about our customers and information that our customers provide to us about their customers.

  • We give access to your Personal Data only to those who require it for the above purposes.

  • will not sell or rent any of your Personal Data to third parties. will not share any of your Personal Data with third parties except in the limited circumstances described below:

    • We share information with service providers under contract who help with our business operations, payment and order processing, IT and hosting, fraud investigation, bill collection, information management and analytics, providers of CRM, marketing and sales software solutions. If content generation is included in your Services, we may share information with service providers under contract to create, edit and/or publish such content. These third parties are obligated to protect your information and to use your Personal Data only as necessary to provide these services to They are contractually prohibited from using your Personal Data for any other purpose and are never permitted to share your information with any third parties.

    • We disclose information that we, in good faith, believe is appropriate to cooperate in investigations of fraud or other illegal activity, to conduct investigations of violations of our Terms of Use and/or to protect our right, protect your safety and the safety of others.

    • We disclose information in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process, including subpoenas from private parties in a civil action. If the subpoena seeks information about an identified subscriber or limited group of subscribers, we’ll make reasonable business efforts to contact the subscriber(s) before providing information to the party that requests it. We cannot guarantee that we will be able to in all cases, whether because of a time limit, court order, inability to effectively contact a subscriber, or for any other reason.

    • We disclose information to your agent or legal representative (such as the holder of a power of attorney that you grant, or a guardian appointed for you).

    • As with any other business, it is possible that in the future could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by, including customer account information, but would continue to be bound by this Privacy Policy unless and until it is amended.

    • We share your information with our parent and/or subsidiaries to help coordinate the services we provide to you, enforce our terms and conditions, and promote trust and safety.

    • The implementation of our Services, by its very nature, may require publishing your Personal Data in order to post review responses, post on social media sites, etc. For example, we may have to disclose your name to a review website in order to post a response to a review.

  • All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.


  • We will retain your information for at least as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes and enforce our agreements. We may also keep your information for longer periods of time consistent with our normal business practices and record-keeping requirements. We will retain Personal Data we process on behalf of our clients for as long as needed to provide Services to our client.

  • If you have elected to receive marketing communications from us, we retain information about your marketing preferences until you opt out of receiving these communications and in accordance with our policies.

  • To determine the appropriate retention period for your Personal Data, we will consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure of your Personal Data, the purposes for which we use your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements. In some circumstances we may anonymize your Personal Data so that it can no longer be associated with you, in which case it is no longer Personal Data.


Netizency takes numerous precautions to protect our Users’ information. When Users submit sensitive information via the Website, such information is protected both on- and offline. Netizency goes to great lengths to ensure that no unauthorized parties can access information collected during the provision of services through the Website. All of our Users’ and Clients’ sensitive information is restricted in our offices. While Netizency employs commercially reasonable security measures to protect our data, and seeks to partner with companies which do the same, we cannot guarantee the security of any data transmission over the Internet or any wireless network. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure, and we, therefore, are not responsible for any breach of security or for any actions of any third parties that may receive any such information.

Cancellation; Term and Termination.

Netizency may, in its sole discretion, terminate User’s account or its access to or use of the Services, disable User’s account or access to the Services, remove all or a portion of any information that User provides to Netizency in connection with User’s use of the Services, such as User Content or Reviews, or put User’s account on inactive status, in each case at any time, with or without cause, with or without notice and without refund. Netizency shall have no liability to Use or any third party because of such termination or action, except that Netizency will refund a pro rata portion of any prepaid amounts if Netizency terminates User without cause or is unable to deliver the promised service. Refunds will be made onto the original mode of payment and will be processed within 10 to 45 days depends on the issuing bank of the credit card.

User may terminate or cancel the Services at any time by contacting Netizency customer support.  In such event, User shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation.

Fees and Payment Terms

The fees and packages applicable for the Services are available on the Netizency website and/or quoted to User by a Netizency sales representative and reflected in a subscription package.

It is User’s responsibility to ensure that its payment information is up to date and that any invoices are paid on time. User agrees to pay for the Services in advance of the time period during which such Services are provided.  Subject to applicable laws, rules, and regulations, payments received will be first applied to the oldest outstanding invoice in User’ billing account.

Unless otherwise provided, User agrees that until and unless it notifies Netizency of its desire to cancel the Services, it will be billed on an annually automatically recurring basis to prevent any disruption to its use of the Services, using the credit card or other billing information on file with Netizency. Any invoiced payments will be invoiced to User and payable upon receipt of invoice and if User fails to pay any amount due to Netizency within five days of its due date, Netizency may, at its option, suspend the Services or terminate this Privacy Policy.

If Netizency is for any reason unable to effect automatic payment, it will attempt to notify User and User account may be disabled or terminated until payment is received or Netizency may, in its discretion, place User’s account in “suspend” status and charge User based on the then-current suspend fee schedule.  If User fails to pay the fees as specified herein, Netizency may pursue the collection costs incurred by it, including any arbitration and legal fees, and reasonable attorneys’ fees. Netizency will have no obligation to activate new orders or activate new packages for customers who have an outstanding balance on their account.

If you make a payment for products or services on our Site, the details you are asked to submit will be provided directly to our payment provider via a secured connection.

You will receive a payment confirmation by Email directly after completing your online payment. All services will be delivered electronically thereafter.


Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy. Kindly remove any other statements that contradicts with the above statements.


If we decide to change our terms under this Privacy Policy, we will post those changes under the appropriate link on the home page of our Website, so our Users are always aware of what information we collect, how we use it, and under what circumstances if any, we disclose it. You are responsible for periodically reviewing this privacy statement to apprise yourself of any changes. If at any point, we decide to use personally identifiable information in a manner different from what was stated at the time it was collected, we will notify Users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy statement under which the information was collected.

The Site Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

If you have any questions or concerns regarding any issue relating to our privacy practices, you may contact us using the information below.

Netizency FZ LLC

Dubai Design District
Building 5, Office B302
POB 502231
Dubai – UAE